By accepting these General Terms and Conditions, the customer acknowledges having read and accepted all of the conditions of sale. These conditions are governed by current law, any dispute will be submitted to the competent jurisdiction.

We are committed to providing precise and detailed information on each precious stone offered for sale, including its provenance, its geological characteristics and its possible treatment.

The prices displayed on our site include all applicable taxes. Payment can be made through various secure means, and the order will be processed once payment is confirmed.

We ensure secure delivery of gemstones within the agreed time frame. Delivery costs are indicated during the purchase process. The risk of loss or damage is transferred to the customer upon delivery of the precious stones to the carrier.

In accordance with current legislation, the customer has a period of 14 days from receipt of the precious stones to exercise their right of withdrawal. Return costs are the responsibility of the customer, except in the event of non-compliance or defect.

We guarantee the quality and authenticity of our gemstones. Each stone is accompanied by a certificate detailing its characteristics, and we are committed to providing products conforming to the description provided.

We put in place traceability systems to ensure the ethical provenance of our precious stones. Our liability is limited to the amount of the order. We accept no liability for consequential damages or lost profits.

Our customer service team is available to answer all questions and concerns. We strive to ensure customer satisfaction and resolve any issues fairly.

We reserve the right to modify these General Terms and Conditions. Customers will be notified of any changes, and the new terms will apply to orders placed after the change date.

Ckystones undertakes to respect the confidentiality of personal data in accordance with current European laws and standards. The information collected is only used within the framework of the commercial relationship and is under no circumstances transferred to third parties.

In accordance with European data protection laws, you have the right to access, rectify and delete your data. To exercise these rights or for any questions relating to data protection, please contact us at the email address mentioned above.

All illustrations, photographs and content on the Ckystones website are protected by copyright. Any unauthorized use is strictly prohibited. The reproduction, distribution or modification of these elements requires the written consent of Ckystones.

These legal notices are governed by French law. In the event of a dispute, the French courts will have jurisdiction.

Ckystones reserves the right to modify these legal notices at any time. Modifications will take effect as soon as they are published on the site. We recommend that users regularly consult these legal notices to stay informed of possible updates.